Standard delivery for in-stock wholesale orders is 3–7 business days depending on your location and order size. Expedited shipping is available for an additional fee.
We ship to approved regions only. International orders require prior approval, applicable customs clearance, and additional shipping charges.
Yes. During checkout or by contacting your account manager, you can request a preferred delivery window. Scheduled deliveries may require a minimum lead time for large or palletized orders.
We accept bank transfer, verified business credit cards, and approved trade accounts. New accounts may be required to prepay until credit terms are established.
Registered retail customers can apply for net terms. Credit approval depends on verification, order history, and credit checks. Terms are provided in writing upon approval.
Pricing shown excludes applicable sales tax, VAT, and duties. Taxes and duties are calculated at checkout based on delivery address or billed separately for international shipments.
Orders are accepted from registered retailers, resellers, and verified businesses only. We do not sell to general consumers or unregistered individuals.
Contact customer support or your account manager immediately. Orders can be edited or canceled before they enter fulfillment. Once shipped, standard return or claims procedures apply.
Yes. We support bulk quantity pricing, custom pack sizes, and recurring subscriptions for regular restocks. Contact sales to set up automated replenishment and volume discounts.
Yes. We supply vapes, e-cigarettes, and other regulated products only to licensed and registered retailers who meet local compliance requirements. Proof of business license and age-verification policies may be required.
All suppliers undergo vetting and periodic audits. We perform quality inspections, check labeling compliance, and require documentation for regulated categories to ensure safety and consistency.
Samples are available for qualified retail partners for a nominal fee or on approval. Private-label and custom packaging are available on minimum order quantities; contact your account manager to discuss lead times and pricing.
